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Welfare Officer

UNISON ROLE – Welfare Officer
ROLE OVERVIEW – To coordinate and lead the Branch Welfare Team and services.
MAIN DUTIES
• To ensure that branch officers, stewards and workplace representatives, and also employers, have regular up-to date-information about UNISON Welfare and its range of services
• To ensure that members seeking welfare assistance receive a prompt, supportive and effective response
• To liaise and co-ordinate with regional and national levels to ensure that UNISON Welfare support is provided effectively
• To undertake training and seek advice from UNISON Welfare where necessary
• To develop and implement local welfare activity
• To develop links with local charities and sources of support such as Citizen’s Advice Bureau and women’s refuges
• To help develop and implement a Branch and Employer Policy on Domestic Abuse
• To develop and support a team of designated Domestic Abuse Reps.
KEY RELATIONSHIPS
Welfare Reps
Branch Committee
Regional Welfare
Members
Domestic Abuse Reps
Regional Women’s Committee

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